our #1 most asked question:

how does soona work?

Plan a shoot in minutes - not days

Share your goals & plan your shoot in just a few steps. Select & pay for models & upgrades at this time.

(non-members pay the Studio pass for $149 per booking)

Join your shoot & approve selects in real-time

Attend the live shoot from the platform. Collaborate with your photographer & give approvals in real time.

Order assets & get edits in 24 hours

Purchase what you love for $39 per photo + editing and $93 per video clip. Get free editing & assets in 24 hours with the Standard plan.

Optimize & improve performance

Measure listing performance over time, get actionable recommendations & instantly generate brand-ready imagery using AI.

frequently asked questions about soona

still have questions?

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Do all models and pro services come with royalty-free usage?

Always and forever. We’ve pre-negotiated standardized rates across our entire pro network so you never have to worry about the legal mumbo jumbo when you’re planning you’re shoot.

Pro Services

Where can I get fast, high-quality ecommerce product photography?

soona offers fast, affordable ecommerce product photography with turnaround times as quick as 24 hours. You can ship your products to one of our studios, direct the shoot virtually, and get professional images ready for Shopify, Amazon, and beyond.

Product Photography

How does pricing work?

soona UGC pricing is dependent on the creator level you select. We’ve pre-negotiated the rates to collaborate with every creator in our network. This saves you time, money, and the painful hassle of negotiation. soona has a network of people with varying skill levels all of which fall into a set price range.

Video prices range from $89/video to $259/video.

UGC

Is it required for me to join my shoot?

We ask for participation on your shoot to ensure you can give real-time feedback to the crew. Please keep an eye out for an email with your scheduled shoot time. If the scheduled time does not work for you, please reach out to hey@soona.co as soon as possible.  You may reschedule up to 2 business days before your shoot time.

during your shoot

can I create with Trend via my soona account?

not yet! right now you can create directly at Trend.io.

trend

Are there any risks associated with using AI for writing product descriptions?

There are potential risks associated with using artificial intelligence for writing product descriptions, such as the risk of creating generic or inaccurate content. It's important to carefully review and edit any content generated by AI to ensure that it accurately reflects the product features and brand. Additionally, it's important to consider the ethical implications of using AI for content creation.

Product Description Generator

How does an Amazon product description generator improve SEO rankings?

An Amazon product description generator tool streamlines the process to create unique and high-quality descriptions tailored to each product. It optimizes product listings for conversion rates and overall performance with informative descriptions, ensuring your products not only stand out but also align with Amazon’s guidelines for character limit and other parameters. It also incorporates relevant keywords and phrases to optimize your product visibility and rankings in Amazon search results.

Amazon Product Description Generator

Are there any risks associated with using AI for writing product descriptions for Shopify?

Yes, there are risks associated with using AI for writing product descriptions for Shopify. One risk is the potential for generic or inaccurate content. It’s important to meticulously review and edit AI-generated content to ensure it accurately reflects both the product and brand. 

Shopify Product Description Generator

What types of ad content can soona create?

soona can create a diverse range of visual ad content, including but not limited to:

  • Product photography
  • Videos 
  • Lifestyle photography
  • Social media ads
  • Banner ads
  • Display ads
  • Emails
  • Text and SMS campaigns
ads

How does pricing work?

Select a platform membership to get started. The Standard plan unlocks the most value! When you book, you'll pay for models, styling & services. After your shoot, you select & order the assets you love for $39 each + $9 premium edits (which are free for Standard members).


If you only need 1 booking, you can opt to pay the Studio pass fee for $149 per booking.

For ongoing content needs, soona's Enteprise pricing unlocks our best rates, dedicated teams & account management.

New pricing

Are virtual productions even good? I like being on set.

You always have the option to attend in person on the day of your shoot or join remotely from inside the platform via our revolutionary virtual photoshoot. Either way, soona shoots are interactive, collaborative experiences where you'll be able to chat with the crew and give real-time feedback during the shoot. Just one of many reasons enterprise brands love our live studio shoots? They can keep their shoot going in the background and invite as many people as they want, without increasing their costs. So invite your agency partners. Your retail team. Your intern too. There is no limit to the number of seats who can attend a soona live studio shoot.

Enterprise

Where do I find my photos?

You can find your completed photos in the gallery tab of your soona booking. You will receive an automated email once your photos have been completed.

iStock

How do you vet your pro service providers?

We hire specialists in the same cities as our studios with years of experience working on successful content shoots for brands like yours. Whether they’re a stylist or photographer, they’re proven professionals in their area of expertise who show up to every shoot on time and ready to collaborate.

Pro Services

What makes soona different from other product photography studios?

Unlike traditional studios, soona lets you create product photography completely online. You ship us your products, direct the shoot live from your computer, and pay only for the images you love. We combine creativity, convenience, and ecommerce expertise to deliver content that sells.

Product Photography

Who creates the content?

Real humans from the soona crew have hand picked every creator in the network. Every type of person: race, gender, shape, size, age, interests etc. can be found in our network. These people are passionate content creators who will read your project outline and apply to work with you.

The price of content is consistent and guaranteed.

UGC

do I need to join my virtual shoot with a hand model?

Yes! We highly encourage attendance for all soona shoots, but especially encourage attendance for shoots with models or other pro-services. This is to ensure you can give live feedback to the model(s) and we can capture your content just the way you need it. We will continue shooting if you are not in attendance!

hand models

What editing is included in the $39 photo cost? What are the $9 premium edits?

What editing is included in the $39 photo cost?

Each purchased $39 photo includes touch ups like exposure correction, color correction and one crop. These touch ups bring your photos to life from their raw state! Photos are delivered in 2 versions: a full-resolution JPEG and a web-ready JPEG.

We offer premium edits for $9 per edit:

  • Change background color / pure white
  • Product touch-up
  • Transparent background
  • Buy the raw
  • Smooth skin
  • Create pattern
  • Photoshop it ($19 per edit)

Hot tip! If you sign up for a Standard membership, your premium edits are FREE. Learn more here.

pricing

How many creators are in the network?

Over 2,000 approved creators have been hand-selected to join Trend.io. It is up to you to choose how many different creators you want to work with based on your budget and needs.

trend

where should I post my content?

we specifically created these trendsets with social media channels. compelling ads. and website content in mind!

trendsets

What differentiates a high-quality product description from a mediocre one?

High quality product descriptions are informative, engaging, and persuasive. It accurately describes the product’s features and benefits, while also highlighting its unique selling points in an effort to boost sales. A mediocre product description may be generic or lack detail, and may not effectively communicate the value of the product.

Product Description Generator

What differentiates a high-quality product description on Amazon from a mediocre one?

A high quality Amazon product description is informative, engaging, and persuasive. It precisely outlines the product’s features and benefits while accentuating distinctive selling points. Conversely, a mediocre Amazon product description may be generic, lack essential details, and fail to effectively convey the product’s value.

Amazon Product Description Generator

What differentiates a high-quality product description on Shopify from a mediocre one?

A high-quality Shopify product description stands out for its informativeness, engagement, and persuasive appeal. It precisely delineates product features and benefits, accentuating the product’s unique selling points. On the flip side, a mediocre product description may be more generic, lacking crucial details and falling short in effectively conveying the product’s value.

Shopify Product Description Generator

How do we choose/select background music for my video?

We license our background music through Artlist.io. Please browse this platform and let us know the song or soundtrack title and artist once you have made your selection.

Post Production

How does editing work?

Start by filling out this form to let us know your editing needs. A crew member will confirm editing scope + cost. After that, receive your edits in 24-48 hours!

Post Production

What is the cost of UGC?

soona UGC starts at $89/video.

Bundled soona content & UGC packages are available to unlock more savings. Contact our team here!

New pricing
about us
after your shoot
building your shoot
during your shoot
Enterprise
headshots for all
Memberships
models & more
packs
pricing
terms & licensing
UGC

what’s included?

whether you want to focus on one product or three we take the crispiest and cleanest images of your product from all angles. stitch them together. create a 10-second video to show off your product. how does it work? if you send us 3 products we’ll create 1 spin video for each product. if you have 1 product we’ll work those angles and get you 3 different spin videos.

what is A+ content?

any brand registered in the Amazon Brand Registry can now upgrade their product details page to include A+ content - formerly known as Enhanced Brand Content. this rich set of tools can improve sales by 5.6% as it allows you to supercharge your appearance in Amazon search and improve the overall conversion rate of each product details page on Amazon. 

learn more on Amazon.com

what’s included?

inside this pack you’ll receive 10 images based on Amazon A+ Content best practices. this includes 4 images of your product on a pure white backdrop and 6 images of your product in our lifestyle settings. add your brand elements. play with props. the best part? work with our creative crew to create 2 video assets to show how your product works. utilize your included full-body model to bring your product to life. the Amazon A+ Content premium pack gives you both best practice recommendations. elevated assets. versatility. guaranteed content to convert by taking advantage of the A/B testing features available on the Amazon platform.

What to expect during your shoot:

The crew will closely follow the predetermined shot list. They will take as many photos as we can in our allotted time slot allowing you to always come back and re-shop your gallery for the standard a la carte pricing.

How do packs work?

Packs are pre-defined shot lists curated by our team to meet both the creative and technical best practices of various marketplaces and industries. We’ve defined the number of assets based on platform recommendations.

what is A+ content?

any brand registered in the Amazon Brand Registry can now upgrade its product details page to include A+ content - formerly known as Enhanced Brand Content. this rich set of tools can improve sales by 5.6% as it allows you to supercharge your appearance in Amazon search and improve the overall conversion rate of each product details page on Amazon. 

learn more on Amazon.com

what’s included?

inside this pack you’ll receive 8 photos that will be delivered as 5 infographics according to Amazon A+ Content best practices. This includes 2 images of your product on a pure white background and 6 photos in lifestyle OR color backdrop. choose your own journey with your colored backdrops and an included hand model to bring your product to life. the best part? With the variety of the Amazon A+ Content Basic Pack you can take advantage of the A/B testing features available on the Amazon platform. 

need more? check out our Amazon A+ Content Premium pack which includes video and a full body model.

is product assembly included in styling?

soona crew will assemble items that take one hour to assemble. There may be additional costs incurred if your product or shoot requires significant additional prep work

can a stylist source special props or groceries for my shoot?

soona offers FREE props in-studio for your shoots that you can view here. Not seeing the props you want? Ship us your own!

If you're looking for fresh food, beverages or ingredients for your shoot, our stylists can source the items at local stores with our grocery shopping service for $149 + cost of goods.

what does fashion styling include?

Our fashion stylists can:

  • Steam your items*
  • Pin + fit apparel on models
  • Create garment + accessory flatlays

If you're looking to include a mannequin in your shoot you can book our ghost mannequin service starting at $249 for seamless floating shots of your apparel.

There may be additional costs incurred if your product or shoot requires significant additional prepwork

FAQs

you've got questions.
we've got the answers.

not seeing your question above? please email us at hey@soona.co and we will respond within 24 hours!

a woman on the phone